Purchased the Graco Ready 2 Grow click connect double stroller for my twins and the stroller collapsed with my one year old strapped in. I contacted Graco April 4 regarding a replacement and was told I had to send the old stroller back first and a new one would be...Read more
Graco Swing, we purchased the expensive swing over a year and half ago used it for roughly 6 months and it stayed in a finshed basment, wow less than 2 years after purchase the China made motor stopped working. I called graco they promised me a new motor within days,...Read more
I just recently received a Graco crib I ordered from walmart.com website. When I opened the package, the headboard of the crib is damaged. The damage is visible and looks like a dent. Production Information for product Tatum Island Crib in Espresso color:...Read more
Feb 21, 2014. Ordered Graco SimpleSwitch High Chair - Pasadena. Rec'd it from Kohl's Mar 3rd. Contacted cust service Mar 7th: pin missing. Can't use without! Rec'd e-mail Mar 7th saying the part has been ordered for me. Still nothing as of Mar 18th. When asked why...Read more
Highland Lakes, New Jersey
i have had two of these already and on the first seat the seat belt latch got stuck and would not come out of the buckle. We had to cut our baby out of the seat belt. and with our secodn seat we were rear ended and the bottom strap ripped out of the seat. when we...Read more
I purchased the Graco Lauren Dropside Crib in August and set it up in our new apartment in October. I followed the instructions exactly and cared for the crib as suggested by the manufacturer. After just one month of use the crib slats are splintering off and have...Read more
Do you have something to say about Graco? What happened? What can we help you with?